There are several strategic advantages in being able to access your CRM data on the go. A mobile CRM provides sales people with immediate access to important information such as account history, products recently purchased and the most up to date pricing information. This helps sales person plan and prepare for a meeting when in the field and get automatic prospect follow-up reminder while on the move.SimpleCRM Mobile app helps increase the sales team productivity in a number of ways:
1. Increase in Sales
Having all the required information at their fingertips, sales people are no longer wasting time looking for contact information or trying to recall what was the last conversation they had with their prospect. This enables the sales rep to spend more time having meaningful conversations and ultimately selling. Thus one of the consequences and key advantages of implementing a mobile CRM is the shortening of the sales cycle. Since each business is different, when it comes to its sales cycle and unique requirements, SimpleCRM mobile app can be customized to offer critical information on the spot such as inventory availability, current pricing models and any other information your team may need.2. Production and Planning are Faster
When salespeople are on the road and attending multiple meetings, SimpleCRM mobile app can not only be used to keep data organized, but it also serves as a platform to submit orders as soon as they are agreed to, instead of delaying them until the rep returns to office. The sooner an order is placed; the sooner the final product or service is ready to be delivered which in turn translates to shorter delivery times and more satisfied customers.3. Improve Information Insight
A typical prospect is not just a company name and telephone number. With the plethora of information each sales person collects, information overload can overwhelm a sales team and affect its performance. To get the full value from data, people need to have access to the meaningful information that directly applies to their role in the company. Senior sales managers can access real time sales reports from reps that are on the road. They can set alerts to be informed when a new deal is closed and remotely provide valuable coaching to their reps on the field. Instead of waiting for monthly or quarterly reports, management can have on demand access to all sorts of information and address any problems before they arise.
SimpleCRM mobile access on the go is not just a valuable tool for sales people and those involved in business development function, but it can also be a useful tool for customer service agents, support teams and senior management who can input and access information on the fly and take faster decisions.